Technical Support

I forgot my password, how do I recover it?
1.If you don't remember your password, please click here. 2.Click "Forgot your password" 3.Enter your email address. 4.You will receive a...
Sun, 21 Jul, 2019 at 11:05 AM
I'm getting a message that my pack is expired but the expiration date hasn't passed
Our website utilizes the European dating style - dd/mm/yyyy.  Therefore, the expiry date 12/06/16 means June 12, 2016. Please contact us here for assi...
Sun, 21 Jul, 2019 at 10:57 AM
I am experiencing a technical issue - PC/Laptop - how can I fix it?
If you are using iPad please read here.    Please find below 2 simple steps that you can take to resolve this issue: 1. Use a desktop with Google ...
Thu, 27 Oct, 2016 at 8:35 AM
I am experiencing a technical issue - iPad - how can I fix it?
For optimal performance, we recommend using a desktop/laptop with Google Chrome as your browser. When accessing from an iPad/iPhone, we recommend using ...
Tue, 1 Jan, 2019 at 10:45 AM
I would like to change my login details, how do I do that?
If you would like to change your user credentials such as name, email address, password etc follow the simple steps below: 1. Log into your account on w...
Thu, 27 Oct, 2016 at 8:37 AM
Access Denied Troubleshooting - TestPrep-Online
Dear customer,  The error message you received indicates that your TestPrep-Online subscription has expired.  We sincerely apologize for the inconven...
Tue, 6 Mar, 2018 at 12:50 PM
I can't view the entire column
I can't view the entire column   The solution to view the whole column is to zoom out of the view. You can do so by pressing the Control and mi...
Mon, 30 Dec, 2019 at 2:30 PM
Technical issues with the website
We know that no one has ever said that he likes to have technical issues, you can relax now because we got your back. At JobTestPrep we like to keep thi...
Mon, 30 Dec, 2019 at 3:10 PM