Payments 9

• What payment methods may I use to purchase on TestPrep-Online?
• How long does PayPal eCheck take to clear?
• How to redeem a coupon?
• I received an error message when I attempted to make a purchase, what should I do?
• I see that I was charged an international processing fee, why is that?

View all 9

Getting started 12

• How similar are TestPrep-Online's prep-packs to the actual exam?
• Is practice material available in books?
• When do I receive my prep-pack once I have completed the purchase?
• How do I access my prep-pack(s)?
• Is there an explanation for each question?

View all 12

Technical Support 8

• I forgot my password, how do I recover it?
• I'm getting a message that my pack is expired but the expiration date hasn't passed
• I am experiencing a technical issue - PC/Laptop - how can I fix it?
• I am experiencing a technical issue - iPad - how can I fix it?
• I would like to change my login details, how do I do that?

View all 8