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What payment methods may I use to purchase on TestPrep-Online?
How long does PayPal eCheck take to clear?
How to redeem a coupon?
I received an error message when I attempted to make a purchase, what should I do?
I see that I was charged an international processing fee, why is that?
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How similar are TestPrep-Online's prep-packs to the actual exam?
Is practice material available in books?
When do I receive my prep-pack once I have completed the purchase?
How do I access my prep-pack(s)?
Is there an explanation for each question?
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I forgot my password, how do I recover it?
I'm getting a message that my pack is expired but the expiration date hasn't passed
I am experiencing a technical issue - PC/Laptop - how can I fix it?
I am experiencing a technical issue - iPad - how can I fix it?
I would like to change my login details, how do I do that?
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